Shipment

You can see the exact shipping costs for your country in the basket before you order: enter your country and postcode and click “Determine shipping costs”. All prices include VAT.

How we calculate shipping

Germany: free of charge (DHL), collection in Cleebronn by arrangement free of charge.

Other countries: Standard items (e.g. tyre pressure sensors, accessories) cost an amount per order based on the total weight of the order. Batteries are always shipped as dangerous goods in a separate parcel and are calculated per item based on the weight of the battery.

Shipping costs at a glance

A tyre pressure sensor set weighs about 0.24 kg, a motorcycle battery usually 1 to 10 kg, a car or supply battery 18 to 30 kg. For 23 other countries (American Samoa, Bouvet Island, Cook Islands, Gibraltar, Guam, Heard Island and McDonald Islands, Hong Kong, Canary Islands, Cocos Islands, Macau, Mariana Islands, Marshall Islands, Niue, Norfolk Island, Palestine, Puerto Rico, Saint-Martin, Seychelles, Sint Maarten, Svalbard and Jan Mayen, Tokelau, Christmas Island, the United States Virgin Islands) the following applies: € 12.99 per item, batteries as shown in the basket.

We ship with DHL or Deutsche Post as a standard parcel, not as an express service.

Delivery times

Germany: usually 1–2 working days. Other countries: usually 2–7 working days, depending on the country.

Shipping on request

We sell batteries abroad (outside Germany) online with at most 2 pieces per order, because each battery is shipped as its own DHL parcel. From 3 pieces upwards and to countries outside Europe (DHL zones 4 to 6, for example USA, Canada, Australia, Japan, China, Turkey, Israel, Brazil) we deliver batteries on request only. We also deliver to some territories without a DHL parcel rate (for example Hong Kong, Macau, Puerto Rico, Gibraltar, Seychelles) on request only for now. Please write to us at [email protected] with the item, quantity and delivery country; we will tell you the shipping route, cost and delivery time. You order all other items online as usual in the countries offered in the cart.

Returns

For returns shipped from Germany, we voluntarily provide a free DHL return label (batteries excluded). More details at Free returns from Germany.

Customs and import duties

For deliveries to countries outside the EU, import VAT, customs duties and fees of the destination country may apply; these are borne by the recipient.

No delivery

We do not deliver to the following countries: Russia, Belarus, North Korea, Iran, Syria.